WE’RE PROUD TO BE YOUR HOME TEAM!
It takes great people to make a great company, and at Woodfin, our people are the best - and it's no accident. Our belief in the importance of quality people is reflected in the way we hire, train and reward employees. We hire hard-working people who understand the importance of customer service. We then give these hard working folks the training and equipment they need to be highly effective in their jobs. We understand how important a great customer experience is to you!
Since 1977, Woodfin – Your Home Team has made it our goal to faithfully serve Richmond, Virginia and the surrounding areas. We aim to be your trusted partner for all of your home comfort services, maintenance and installation needs so that you may have the peace of mind that your home is operating at optimal capacity. Whether you need heating and cooling, plumbing, electrical, generator, indoor air quality, propane or heating oil services, you can trust that Woodfin – Your Home Team will be available whenever you need us. We’re proud to be Your Home Team and Your #1 Faithful Friend.
Woodfin technicians perform installation, service and repairs with confidence and competence because they have the knowledge and the tools that the job requires. At Woodfin we share our institutional knowledge, working together to solve every problem without delay. Through our in-house training center, our technicians constantly learn new skills, including servicing and maintaining new equipment. Our technicians are also NATE (North American Technician Excellence) certified, which means they're well prepared with real working knowledge of HVAC and HVACR systems.
OUR CUSTOMER SERVICE TEAM
Woodfin has the best customer service team in Richmond, and we stand firmly behind that statement! Outstanding customer service is the corner stone of why we've grown and succeeded where others have not. We strive to provide you with nothing but the most friendly, knowledgeable, empathetic and helpful service. Our customer service representatives undergo monthly training to ensure you receive the utmost in customer service.
OUR LEADERSHIP TEAM
All of us at Woodfin dedicate ourselves daily to your home comfort. Our LEADERSHIP TEAM accepts nothing less:
Jen Loving – Chief Operating Officer of Home Team Operations
Chip Hardy – Vice President of Sales & Operational Excellence
Morgan Owdom – Director of Finance & Accounting
Lori McNeil – Credit & Billing Manager
Chelsea Bookbinder – Talent Acquisition & Inclusion Manager
Charles Reed – Director of Risk Management
Randy Wells – Safety Manager
Christopher Todd Dyke – Human Resources Director
Bryan Vay – Director of Technical Services
Travis Litchford – Director of Operations
Mitze Bendle – Administration Manager
Larry Stone – Service Operations Manager
Chris Beck – Install Operations Manager
Wayne H. Groff, Jr. – HVAC Installation Manager
Chuck Bamman – Warehouse Manager
Patrick Murphy – Electrical Service Manager
Jesse Hall – Electrical Install Manager
Gene Hurt – Plumbing Service Manager
Randy Melton – Plumbing Install Manager
Rod Hundley – Indoor Air Quality Manager
Allen Barrett – Delivery Operations Manager
Austin Dodge – Propane Manager
Renee McCullen – Dispatch Manager
Amber Bamman – Customer Service Manager
Jessica Cauthorne – Installation Coordination Supervisor
Madison Cantwell – Marketing Communications Supervisor
We look forward to the opportunity to faithfully serve your heating, cooling, plumbing, electrical, generator, indoor air quality, heating oil and propane needs for years to come!