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Review from Google

google-logo.pngMatt (19) T. was punctual, polite, knowledgeable, proficient and explained benefits of replacing capacitor clearly and concisely. He is customer service oriented and I highly recommend him to anyone needing a/c services. Thanks, Matt. Drake (38) E - completely satisfied with the services received. He was punctual, pleasant, knowledgeable, neat, and customer service oriented. Job well done! Adam (215) K - Performed our annual electrical inspection. Checked electrical panel, outlets, smoke detectors, water heater, etc. Provided us with checklist of his review. Everythings was A-OK. Recommended full-house surge protector but we declined. Adam was congenial, thorough, neat, knowledgeable, and detail orientented. We are satisfied with this inspection. Anthony (303) G - Performed our annual plumbing inspection. He thoroughly performed all tasks associated with this inspection. He was neat, pleasant, detailed. customer service oriented and knowledgeable. He installed the proper clip to the sink sprayer hose to alleviate our recurring issue with it becoming detached. In addition, he recommended Bio-Clean to prevent clogged drains. He ordered the Bio-Clean since none was currently in stock and left us a brochure detailing the use and efficacy of this product. Definitely went above and beyond on this service call. 2/11/2020 Requested a Service Call for what appeared to be a water leak from our Air Handler. Due to our age and mobility issues, we are unable to climb to the attic area. Service Rep stopped by, went up to check the area, and informed us that the problem was a roof leak. Not what we were hoping to hear! He also said that he removed the soaked insulation and placed it on boards so that it would not collapse. He showed us a picture that shows as small hole through the wooden roof slats which could be the result of last week's high winds. He was extremely courteous, considerate, and took his time checking out the system to be certain that no problems existed with the unit. Another good reason to invest in Woodfin's Home Protection Plan. They show up PDQ when unexpected issues turn up and, either fix the problem, or provide details needed to get the job done. That's why we've been customers for over 30 years! Thanks, Woodfin.

Curtis & Lorraine T.
February 12, 2020