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I called Woodfin on Monday, Feb 13 at 3:00 pm about my heat pump not working and Robert Brown arrived at my house 30 miles West of Richmond by 4:00 pm. Robert quickly diagnosed and fixed the problem and then performed a semiannual service on the heat pump, all within about an hour. Robert Brown demonstrated he is one of Woodfin's most outstanding and knowledgeable technicians. It has been my experience that Woodfin has fantastic communications with company technicians both for dispatch and for providing technical assistance. This company tries hard to please its customers and does a great job.
Ernest B.MAIN OFFICE
1823 N Hamilton St.
Richmond, VA 23230
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